Refund Policy

Any claims for misprinted/ damaged/ defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Because our products are custom printed and unique to each order, they will only qualify for refund if the product itself is misprinted/ damaged/ defective and, if the quality of the printing is poor or if the final product is materially different from the product item description.

If there's an issue with your product, please email us at support@loveablebump.com with:

1. Photo(s) of the affected package and items(s).

2. Your order number and/or the email address registered to the order.

3. More details about the package that are relevant.

We will use this information to look into a replacement and prevent future errors. Any unauthorized returns, or exchanges of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.