FAQ
Returns and Exchanges
Because our products are custom printed and unique to each order, they will only qualify for refund if the product itself is misprinted/damaged/defective and, if the quality of the printing is poor or if the final product is materially different from the product item description.
If there's an issue with your product, please email us at support@loveablebump.com with:
1. Photo(s) of the affected package and items(s).
2. Your order number and/or the email address registered to the order.
3. More details about the package that are relevant.
We will use this information to look into a replacement and prevent future errors. Any unauthorized returns, or exchanges of items that are washed, worn, or damaged will not be eligible for a refund or replacement, and the item will be forfeited.
If something arrives damaged, send a photo of the damaged goods to support@loveablebump.com. then we'll gladly send a replacement at no cost to you.
We do not offer exchanges, so please double check our size chart, linked below the item selection area of the order screen.
Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 2 weeks after the estimated delivery date.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, but it may take up to 10 business days to appear on your statement depending on your method of payment. .
Product Information
Finding the right fit online can be tough. Take a glance at our size chart linked below the item selection area of the order screen. We usually recommend to go up a size if a roomier fit is preferred, and it is highly recommended for those with a baby bump 😊.
At this time, we do not offer tall or maternity sizes. We are constantly looking to add new products, so please do check back in the future!
Most apparel items are made of 100% cotton. However, heathered colors and some specific clothing items are poly blends.
Ordering
The production process starts quickly, but we’ll do our best to accommodate any changes to your order before it starts being made. For any other changes, send us a note before production starts at support@loveablebump.com. In the subject line of your email include: URGENT – Request a change to order or URGENT – Request for cancellation. In the body of your email, be sure to include your order number and details on the change to expedite processing it for you.
Don't panic! If you did not receive a confirmation email, the email may have been directed to your spam folder. If it is not there, please reach out at support@loveablebump.com as we may have the incorrect email on file. Make sure to include the name on the shipping information, your email, and anything else that might be helpful!
All products are shipped out after fulfillment. We take about 2-7 business days to create and fulfill apparel products. Then you should add shipping times on top of that. Note: Shipments to Alaska, Hawaii and Puerto Rico please allow 2-4 weeks.
For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. But no worries! We'll cover the costs of reprinting and shipping a replacement order for you.
We may ask for your help before doing so, such as confirming the shipping address was correct. Also, it would also be good to double check with your local post office to locate the lost order.
For packages shipped and returned due to our facility for an undeliverable address (insufficient by the courier) the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses. Once the package enters the military mail system, tracking ceases to update for military security reasons.